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DOCU (Docusign) Moat Score : 7/10 (As of Jul. 02, 2025)


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What is Docusign Moat Score?

Docusign has the Moat Score of 7, which implies that the company might have Wide Moat - Entry-level wide moat, clearly possessing durable advantages.

Docusign has Wide Moat: Docusign leads the e-signature market with strong brand recognition and significant customer switching costs. Its extensive network effects and proprietary technology provide durable advantages, while its scale and innovation in digital transaction management further solidify its position.

Moat Score is a ranking system developed by GuruFocus to assess a company's ability to sustain a competitive advantage, rated on a scale from 0 to 10. It takes into account key factors such as market leadership, cost advantages, network effects, customer switching costs, and more.

The company's Moat Score is based on these criteria:

1. Market leadership and sustainable market share
2. Network effects and significant customer switching costs
3. Valuable intellectual property and patents
4. Strong brand strength and deep customer loyalty
5. Durable cost advantages (e.g., economies of scale, proprietary technology)
6. Significant regulatory barriers and exclusive licenses
7. Superior distribution network
8. Strong and sustainable pricing power
9. Consistent and impactful innovation and R&D capabilities

Based on the research, GuruFocus believes Docusign might have Wide Moat - Entry-level wide moat, clearly possessing durable advantages.


Competitive Comparison of Docusign's Moat Score

For the Software - Application subindustry, Docusign's Moat Score, along with its competitors' market caps and Moat Score data, can be viewed below:

* Competitive companies are chosen from companies within the same industry, with headquarter located in same country, with closest market capitalization; x-axis shows the market cap, and y-axis shows the term value; the bigger the dot, the larger the market cap. Note that "N/A" values will not show up in the chart.


Docusign's Moat Score Distribution in the Software Industry

For the Software industry and Technology sector, Docusign's Moat Score distribution charts can be found below:

* The bar in red indicates where Docusign's Moat Score falls into.


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Docusign  (NAS:DOCU) Moat Score Explanation

The Moat Score ranges from 0 to 10, with 10 as the highest. GuruFocus divided Moat Score into following 8 categories:

Moat Score Moat Level
10Wide Moat - Exceptionally dominant and durable wide moat
8 - 9Wide Moat - Clear and robust wide moat
7Wide Moat - Entry-level wide moat, clearly possessing durable advantages
6Narrow Moat - Strong narrow moat, clearly distinguishable but not wide
5Narrow Moat - Solid narrow moat
4Narrow Moat - Discernible but modest moat
1 - 3No Moat - Very weak/transient advantages
0No Moat - No discernible moat

Docusign Moat Score Related Terms

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Docusign Business Description

Traded in Other Exchanges
Address
221 Main Street, Suite 1550, San Francisco, CA, USA, 94105
Docusign offers Agreement Cloud, a broad cloud-based software suite that enables users to automate the agreement process and provide legally binding e-signatures from nearly any device. The company was founded in 2003 and completed its initial public offering in 2018.
Executives
Blake Jeffrey Grayson officer: Chief Financial Officer 2212 EVERETT AVENUE E, SEATTLE WA 98102
James P Shaughnessy officer: Chief Legal Officer 4460 HACIENDA DR., PLEASANTON CA 94588
Allan C. Thygesen director, officer: President and CEO 20 DAVIS DRIVE, BELMONT CA 94002
Robert Chatwani officer: President General Mgr, Growth 221 MAIN STREET, SUITE 1550, SAN FRANCISCO CA 94105
Teresa Briggs director 2225 LAWSON LANE, SANTA CLARA CA 95054
Peter Solvik director 2105 SOUTH BASCOM AVE. #370, CAMPBELL CA 95008
Enrique T Salem director SYMANTEC CORPORATION, 20330 STEVENS CREEK BLVD., CUPERTINO CA 95014
Daniel D. Springer director, officer: President and CEO C/O DOCUSIGN, INC., 221 MAIN ST., SUITE 1000, SAN FRANCISCO CA 94105
Stephen Shute officer: President, Field Operations 221 MAIN STREET, SUITE 1550, SAN FRANCISCO CA 94105
Anna Marrs director 200 VESEY STREET, NEW YORK NY 10285
Inhi Cho Suh officer: President, Product Engineering C/O DOCUSIGN, INC., 221 MAIN STREET, SUITE 1000, SAN FRANCISCO CA 94105
Scott V. Olrich officer: Chief Strategy and Marketing C/O DOCUSIGN, INC., 221 MAIN ST., SUITE 1000, SAN FRANCISCO CA 94105
Cynthia Gaylor director C/O PIVOTAL SOFTWARE, INC., 875 HOWARD STREET, FIFTH FLOOR, SAN FRANCISCO CA 94103
Tram T Phi officer: SVP, General Counsel C/O DOCUSIGN, INC., 221 MAIN STREET, SUITE 1550, SAN FRANCISCO CA 94105
Loren Alhadeff officer: Chief Revenue Officer C/O DOCUSIGN, INC., SUITE 1000, SAN FRANCISCO CA 94105